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CLINIC POLICIES

Appointment delays

We understand that unforeseen circumstances can sometimes happen, this is normal. However, our priority is to offer quality care worthy of our service as well as a positive experience within our clinic. For this, we need every moment reserved for you. In addition, we do not want to make our other customers wait unfairly. With this in mind, any delays of 15 minutes or more will be considered a cancellation. See the cancellation policy for more information.

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Cancelation/Appointment Modification

In order to offer a complete and professional service to our clients, we favour appointments booked in advance according to a specific schedule. Therefore, the EsthetiK clinic requires 48 hours’ notice for all cancellations or changes to appointments. In the event where a client does not show up or fails to notify us within a reasonable delay, this place will be difficult to offer to someone else. It will penalize your technician, the clinic as well as another client wishing to receive a treatment. By making an appointment, you accept these terms and conditions.

*A reasonable delay is considered to be15 minutes maximum!

Policy

Protecting your personal information is important to us. This Privacy Policy explains how EsthetiK collects, uses and protects your personal data when you use our website.

 

Collection of information:

 

  • When you visit our website, we may collect certain personal information about you, such as your name, email address, telephone number, etc. We collect this information in a variety of ways, including when you provide it to us directly or when you use our online services.

 

Use of information:

 

  • The information we collect may be used to:

    • Provide and manage our services

    • Respond to your inquiries

    • Send you marketing and promotional communications

 

Information sharing:

 

  • We will not share your personal information with third parties without your consent, except if required by law or when necessary to provide our services.

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Data security:

  • We take appropriate measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

Your rights :

 

  • You have the right to request access, correction or deletion of your personal information. You can also object to the processing of your personal information for direct marketing purposes.

 

Changes to the Privacy Policy:

 

  • We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on this page.

 

By using our website, you agree to our Privacy Policy. If you have any questions or concerns regarding our Privacy Policy, please contact us at: gestionk@esthetikmlt.com

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